FAQ - Linen Pillow Sham - Embroidery Line

Core Material & Unique Design

Question 1: What material is this pillow sham made from?

Answer 1: This pillow sham is made from 100% European flax linen, featuring soft embroidery and a pre-washed finish for extra comfort.

Question 2: Why choose this embroidered pillowcase design?

Answer 2: The embroidery technique enhances the fabric's three-dimensional texture and layering, lending the pillowcase a richer tactile quality that complements a variety of home décor styles.

Question 3: Will the embroidered design hold up in the wash?

Answer 3: The quality embroidery is designed to withstand gentle machine washing; avoid high-heat drying and follow care instructions for best durability.

Logistics and After-Sales

Question 4: What are the shipping time and shipping fee policies?

Answer 4: Normal delivery time is 1-2 days after you place an order. The logistics tracking number for the ordered product will be provided later, and the general transportation time is 3-5 days. (Excluding remote areas.) Remote areas incur a shipping fee of $20 to $30. Furniture items incur a shipping fee of $30.

This product can be shipped to the United States (except Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).

Question 5: What are the return and exchange policies?

Answer 5: Generally, you may request a return or exchange within 30 days if there is a manufacturing defect.

For complete policies regarding return and exchange regulations, deadlines, and conditions, please refer to the “Returns and Exchanges” section on this page.