FAQ - Women's Rolled Neck Sweaters

Core Material & Unique Design

Question 1: What is the fabric composition of this jumpers?

Answer 1: The jumper is crafted from a wool-blend elastane knit fabric, offering a mixture of softness, warmth and durability.

Question 2: Does the rolled neck style feel tight or restrictive?

Answer 2: The rolled neck is engineered for comfort, providing cozy warmth without feeling too tight around the neck.

Question 3: How can I style this sweater for different occasions?

Answer 3: This versatile sweater pairs well with jeans, skirts, or trousers and can be layered for a casual or polished look.

Logistics and After-Sales

Question 4: What are the shipping time and shipping fee policies?

Answer 4: Normal delivery time is 1-2 days after you place an order. The logistics tracking number for the ordered product will be provided later, and the general transportation time is 3-5 days. (Excluding remote areas.) Remote areas incur a shipping fee of $20 to $30. Furniture items incur a shipping fee of $30.

This product can be shipped to the United States (except Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).

Question 5: What are the return and exchange policies?

Answer 5: Generally, you may request a return or exchange within 30 days if there is a manufacturing defect.

For complete policies regarding return and exchange regulations, deadlines, and conditions, please refer to the “Returns and Exchanges” section on this page.