FAQ - Bamboo Pillowcases

Core Material 

Q1: Are these pillowcases cooling?

A1: Yes. Bamboo viscose naturally stays cool and breathable, making these pillowcases ideal for hot sleepers and warm climates.

Q2: How soft are the bamboo pillowcases?

A2: They are exceptionally soft—silky, smooth, and gentle on skin and hair. Many customers compare the feel to satin or silk, but more breathable.

Q3: Are bamboo pillowcases good for hair and skin?

A3: Absolutely. The smooth fiber helps reduce friction, minimizing frizz, breakage, and sleep lines. They’re great for sensitive or acne-prone skin.

Q4: Do these pillowcases include an envelope closure?

A3: Yes. They feature an envelope-style closure that keeps pillows securely in place while maintaining a clean, neat look.

Q5: Will the pillowcases shrink or lose softness?
A5: No—when cared for properly. Bamboo viscose maintains its softness and shape if washed gently in cold water and dried on low heat.

Logistics and After-Sales

Q6: What are the shipping time and shipping fee policies?

A4: Normal delivery time is 1-2 days after you place an order. The logistics tracking number for the ordered product will be provided later, and the general transportation time is 3-5 days. (Excluding remote areas.) Remote areas incur a shipping fee of $20 to $30. Furniture items incur a shipping fee of $30.

This product can be shipped to the United States (except Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).

Q7: What are the return and exchange policies?

A5: Please refer to the "Returns & Exchanges" section on this page to the full policy for return and exchange regulations, deadlines, and conditions.