FAQ - Egyptian Cotton Duvet Cover Set - 400 Thread Count Embroidery Border

Core Material and Unique Design

Question 1: Is this real Egyptian cotton?

Answer 1: Yes, we use long-staple Egyptian cotton to ensure softness and durability.

Question 2: Will the embroidery fade?

Answer 2: The embroidery is stitched with high-density threading, maintaining its shape and color even after multiple washes.

Question 3: Does the duvet cover have corner ties?

Answer 3: Yes, we've included 7 secure corner ties to keep the duvet insert securely in place and prevent shifting.

Logistics and After-Sales

Question 4: What are the shipping time and shipping fee policies?

Answer 4: Normal delivery time is 1-2 days after you place an order. The logistics tracking number for the ordered product will be provided later, and the general transportation time is 3-5 days. (Excluding remote areas.) Remote areas incur a shipping fee of $20 to $30. Furniture items incur a shipping fee of $30.

This product can be shipped to the United States (except Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).

Question 5: What are the return and exchange policies?

Answer 5: Generally, you may request a return or exchange within 30 days if there is a manufacturing defect.

For complete policies regarding return and exchange regulations, deadlines, and conditions, please refer to the “Returns and Exchanges” section on this page.