FAQ - Linen Euro Shams - Rosefinch Pattern Embroidery

Core Material and Craftsmanship

Question 1: What material is this Linen Euro Sham made of?

Answer 1: This pillowcase is crafted from linen, offering breathability, natural texture, and durability.

Question 2: Will the colors and patterns fade over time?

Answer 2: Colors and patterns should remain stable when cared for according to the care instructions. Wash separately from similar colors to prevent color transfer.

Question 3: Do I need a pillow insert?

Answer 3: Sham covers typically include only the pillowcase portion and do not include a pillow insert. Please purchase a pillow insert separately as needed.

Logistics and After-Sales

Question 4: What are the shipping time and shipping fee policies?

Answer 4: Normal delivery time is 1-2 days after you place an order. The logistics tracking number for the ordered product will be provided later, and the general transportation time is 3-5 days. (Excluding remote areas.) Remote areas incur a shipping fee of $20 to $30. Furniture items incur a shipping fee of $30.

This product can be shipped to the United States (except Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).

Question 5: What are the return and exchange policies?

Answer 5: Generally, you may request a return or exchange within 30 days if there is a manufacturing defect.

For complete policies regarding return and exchange regulations, deadlines, and conditions, please refer to the “Returns and Exchanges” section on this page.