FAQ - Linen Euro Shams - Wheat Pattern Embroidery
Core Material and Craftsmanship
Question 1: What is the material and pattern of these Euro Shams?
Answer 1: Made from 100% French linen fabric with wheat pattern embroidery, embodying a natural and elegant style.
Question 2: How should I care for my embroidery to maintain its texture?
Answer 2: Follow these simple steps.
- Washing: Hand wash with cool water and mild soap, or machine wash on a delicate cycle in a protective bag. No harsh scrubbing or wringing!
- Drying: Always air dry flat and out of direct sun. Never use a dryer.
- Ironing: Iron on the reverse side with low heat and a pressing cloth.
- Storage: Keep it away from moisture and direct light, and avoid sharp creases.
Question 3: Will the colors and patterns fade over time?
Answer 3: Colors and patterns should remain stable when cared for according to the care instructions. Wash separately from similar colors to prevent color transfer.
Logistics and After-Sales
Question 4: What are the shipping time and shipping fee policies?
Answer 4: Normal delivery time is 1-2 days after you place an order. The logistics tracking number for the ordered product will be provided later, and the general transportation time is 3-5 days. (Excluding remote areas.) Remote areas incur a shipping fee of $20 to $30. Furniture items incur a shipping fee of $30.
This product can be shipped to the United States (except Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).
Question 5: What are the return and exchange policies?
Answer 5: Generally, you may request a return or exchange within 30 days if there is a manufacturing defect.
For complete policies regarding return and exchange regulations, deadlines, and conditions, please refer to the “Returns and Exchanges” section on this page.