FAQ - Cotton Towel Set - Jacquard

Core Material and Craftsmanship

Q: Is this set of towels made of 100% cotton?

A: Yes. Crafted from 100% premium cotton using jacquard weaving techniques, it offers a soft touch with a textured pattern, seamlessly blending visual appeal with tactile comfort to deliver a premium home experience.

Q: How is the towel's absorbency and drying speed? Is it suitable for everyday household use?

A: Cotton inherently offers excellent absorbency and dries at a moderate pace, making it ideal for daily household use. It has passed machine wash durability testing, ensuring greater convenience for everyday use.

Q: Will Jacquard jacquard patterns fade or pill?

A: High-quality cotton and jacquard weaving techniques help preserve the patterns. We recommend washing by color and using a gentle cycle to prolong the longevity of both color and texture.

Logistics and After-Sales

Q: What are the shipping time and shipping fee policies?

Answer 4: Normal delivery time is 1-2 days after you place an order. The logistics tracking number for the ordered product will be provided later, and the general transportation time is 3-5 days. (Excluding remote areas.)

Remote areas incur a shipping fee of $20 to $30. Furniture items incur a shipping fee of $30.

This product can be shipped to the United States (except Puerto Rico, Armed Forces Armed Forces Europe, Armed Forces Pacific).

Q: What are the return and exchange policies?

A: Generally, you may request a return or exchange within 30 days if there is a manufacturing defect.

For complete policies regarding return and exchange regulations, deadlines, and conditions, please refer to the “Returns and Exchanges” section on this page.