FAQ - Women's Chenille Sweater - Hooded

What is the material of this sweater?

Our women's pullover sweater is made from chenille fabric, which is known for being soft, lightweight, and warm. It’s durable and resistant to pilling.

Can I wear this sweater in colder weather?

Yes! The hooded design and loose fit ensure you stay warm and cozy, making it perfect for fall and winter wear.

How should I care for this sweater?

Wash under 30℃ with like colors. Do not bleach or tumble dry. Iron on medium heat if necessary. Always dry flat in the shade.

Is this sweater good for all body types?

Yes, the loose fit design and versatile sizing make this sweater flattering for all body types.

What sizes are available?

This sweater comes in sizes S to XL. Please refer to the size chart for a detailed fit guide.

Logistics and After-Sales

What are the shipping time and shipping fee policies?

Normal delivery time is 1-2 days after you place an order. The logistics tracking number for the ordered product will be provided later, and the general transportation time is 3-5 days. (Excluding remote areas.)

Remote areas incur a shipping fee of $20 to $30. Furniture items incur a shipping fee of $30.

This product can be shipped to the United States (except Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific.

What are the return and exchange policies?

Generally, you may request a return or exchange within 30 days if there is a manufacturing defect.

For complete policies regarding return and exchange regulations, deadlines, and conditions, please refer to the “Returns and Exchanges” section on this page.