FAQ - Women's V Neck Sweater - Puff Long Lantern Sleeve

Core Material & Unique Design

Question 1: What is this sweater made of?

Answer 1: This sweater is made from a soft wool blend that feels warm and cozy, similar to cashmere.

Question 2: What type of sleeves does this sweater have?

Answer 2: It features puff-style long lantern sleeves that provide a unique, elegant silhouette while allowing comfortable movement.

Question 3: How does the oversized fit work?

Answer 3: The sweater has a relaxed, slightly oversized silhouette. If you prefer a more fitted look, consider sizing down.

Logistics and After-Sales

Question 4: What are the shipping time and shipping fee policies?

Answer 4: Normal delivery time is 1-2 days after you place an order. The logistics tracking number for the ordered product will be provided later, and the general transportation time is 3-5 days. (Excluding remote areas.) Remote areas incur a shipping fee of $20 to $30. Furniture items incur a shipping fee of $30.

This product can be shipped to the United States (except Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).

Question 5: What are the return and exchange policies?

Answer 5: Generally, you may request a return or exchange within 30 days if there is a manufacturing defect.

For complete policies regarding return and exchange regulations, deadlines, and conditions, please refer to the “Returns and Exchanges” section on this page.