FAQ - Women's Wool Crew Neck Sweater

Q1: Does it stretch out after wearing?

A1: The ribbed structure and high-quality wool fibers help maintain shape wash after wash.

Q2: How does the fit feel?

A2: It’s a regular fit—neither too tight nor oversized—comfortable for daily wear.

Q3: Is the wool itchy?

A3: No. The wool blend used is soft, smooth, and comfortable for long wear.

Logistics and After-Sales

Q4: What are the shipping time and shipping fee policies?

A4: Normal delivery time is 1-2 days after you place an order. The logistics tracking number for the ordered product will be provided later, and the general transportation time is 3-5 days. (Excluding remote areas.) Remote areas incur a shipping fee of $20 to $30. Furniture items incur a shipping fee of $30.

This product can be shipped to the United States (except Puerto Rico, Armed Forces Americas, Armed Forces Europe, Armed Forces Pacific).

Q5: What are the return and exchange policies?

A5: Generally, you may request a return or exchange within 30 days if there is a manufacturing defect.

For complete policies regarding return and exchange regulations, deadlines, and conditions, please refer to the “Returns and Exchanges” section on this page.